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Reach the KXCO Armature team through the channel that fits your needs. Enterprise and regulatory enquiries receive priority handling.
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General Support
Technical questions, integration help, and account issues.
Target: 1 business daysupport@knightsbridge.asia ›Enterprise & Partnerships
Institutional onboarding, white-label deployments, and strategic partnership enquiries.
Target: 4 business hoursenterprise@knightsbridge.asia ›Regulatory & Compliance
Regulator queries, audit access requests, TFR data, and AML/KYC escalations.
Target: 4 business hourscompliance@knightsbridge.asia ›Legal
Formal legal notices, DSARs, and privacy enquiries.
Target: 2 business dayslegal@knightsbridge.asia ›Response targets
Operational response targets
| Priority | Criteria | Target first response | Target resolution |
|---|---|---|---|
| Critical | Chain halt, consensus failure, security incident | 1 hour | 4 hours |
| High | Node degradation, RPC outage, explorer down | 4 business hours | 1 business day |
| Standard | Integration questions, documentation, general | 1 business day | 3 business days |
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Company information
Knightsbridge Group is a UK fintech and the operator of KXCO Armature.
Registered entity
Knightsbridge Group
Website
knightsbridge.asiaOperations
ops@knightsbridge.asiaBusiness hours
Mon – Fri, 09:00 – 18:00 SGT
Critical incidents monitored 24/7
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